Where do I find my event confirmation number?
You will receive an email with your event confirmation number. If you cannot locate it, simply email our customer services team at mail@imn.org who will be able to resend this to you.
FAQs
Can I receive a copy of my receipt/invoice?
Please email mail@imn.org who will send over a copy.
Are discounts available for group registrations?
Please email Todd Rosenberg at trosenberg@imn.org for available discounts to attend the conference.
I have a credit from a previous event. How do I use that to attend this event?
Please email mail@imn.org who will assist you in making your reservation.
I need to update the information on my registration – how do I do this?
Please contact our customer services team at mail@imn.org who can make modifications to your registration details.
Does my registration enable me to attend all sessions, networking events including breakfasts, lunches and cocktails?
You are encouraged to attend all networking events. There may be some sessions that are geared towards certain groups of attendees so please read the description and contact IMN regarding eligibility.
Who should I contact to order a kosher meal?
IMN is happy to order you a kosher lunch for the scheduled Conference Lunch. Please email Jill Rowe at jill.rowe@imn.org to arrange this. Please note IMN will not be able to accommodate kosher meals for breakfast or other meal functions besides lunch. Additionally, IMN will only be able to accommodate kosher meals that have been pre ordered at least a week in advance of the conference.
I have other dietary restrictions. Can you accommodate my restrictions?
IMN strives to provide attendees of our conferences with a variety of options at meal functions for all dietary restrictions. Please feel free to email Jill Rowe at jill.rowe@imn.org to confirm that your dietary restrictions can be accommodated at the conference.
I have accessibility or mobility requirements. Can I still attend the conference?
IMN is committed to creating an environment that is accessible to all. Please email Jill Rowe at jill.rowe@imn.org with any questions or requirements you may have.
What is the cancellation policy?
All cancellations by Participants must be received in writing no later than 28 days before the first day of the Event for a full refund of Participant Fees paid. Verbal cancellations will not be accepted. Participants whose cancellations are received after this deadline will receive a credit in the amount of the Participant Fees paid. This credit may be used toward the payment of a future Participant Fee for another IMN event to be held within one year of the date of cancellation. Any difference between the credited Participant Fee and the Participant Fee for the new event will not be refunded. If the Participant Fee for the new event exceeds the credited Participant Fee, the Participant will owe the difference for the new event. In lieu of a credit, Participants may nominate a substitute to attend the original Event in his or her place. Notifications of cancellations and registration details for substitutions should be sent in writing to mail@imn.org as soon as possible (and in any event at least two Business Days before the Event).
Venue
What time does the event start?
Networking/Attendee List
Will I receive a copy of the attendee list if I am registered?
You will be able to access the attendee list via our networking platform, which enables attendees to message one another, schedule meetings and establish connections ahead of, during and after the event. IMN cannot provide email addresses of attendees due to data privacy regulations.
Getting Involved
I’d like to speak at the conference, who can I discuss this with?
Please contact our event producer Steve Glener at sglener@imn.org, who will revert back with available options.
What are the sponsorship options at this conference?
We can tailor sponsorship packages to your requirements for branding and exposure e.g. speaking role, exhibit space, meeting room, etc. Please contact Todd Rosenberg at trosenberg@imn.org for further details.
I’m a member of the press – how do I register for a press pass?
Please contact Stacey Kelly at stacey.kelly@imn.org who will send over the press registration link.
I am a member of/work for an association, magazine, newsletter and are interested in exploring promotional options with IMN… Who should I contact?
Please contact Stacey Kelly at stacey.kelly@imn.org who will be in touch.
Sponsors
How do I update my company logo/bio?
To update the company logo/ bio on the website, please contact Heather Rothmann at heather.rothmann@imn.org. To update the company logo/ bio on the networking platform, log into your exhibitor portal, click profile, edit your information there.
I need to register more firm passes than my allocation, how do we do this?
Please contact Todd Rosenberg at trosenberg@imn.org to purchase an additional pass at the discounted sponsor rate.
How do I remove someone I registered from my booth and replace them with another colleague?
Please contact Heather Rothmann at heather.rothmann@imn.org to remove or change a registration.
How do I access the exhibitor portal?
Use this link to log in here. If that does not work, you may not currently be a sponsor manager in our system. Please contact Heather Rothmann at heather.rothmann@imn.org to be added.
Can I receive a copy of my receipt/invoice?
Please email mail@imn.org who will send over a copy.
Speakers
When will I find out information regarding my session topic and time?
IMN typically makes the agenda public with times and dates about 7 weeks before the conference. Feel free to ask the conference producer at any time before then. Your panel will be connected for prep roughly 2-4 weeks before the conference.
When will my panel prep call take place?
Around 3 weeks before the conference you will get an email with all panel details, including all speaker and moderator contact information. At that time the moderator will reach out to you and the rest of the panel to schedule a prep call. If it is a week or so before the conference and you still haven’t heard from your panel moderator please get in touch with the IMN producer or speaker coordinator and we will facilitate.
What should I do if I can no longer speak at my scheduled sessions? Can you speak at another time/date?
Please inform the conference producer as soon as possible. If you can no longer make the conference please consider another colleague, co-worker, or friend at another company who can replace you it would be appreciated - especially institutions, women, and other underserved groups.
I would like to have my picture/bio posted on the website/ I’d like to update my corporate title. What should I do?
Please contact Lia Holstein at lia.holstein@imn.org to update your information.
For all other questions please email mail@imn.org and a member of our Customer Services Team will get back to you shortly.