Maintenance/Smart Homes: Where Is The Balance Between In-Person Touch Points And Technology?
04 Dec 2024
Princess Ballroom A - Track D
Session
- Best communication and education practices between management and tenants
- Vehicles to communicate and the demographics to consider
- Optimal response time
- Getting the tenant involved: Preventive maintenance best practices
- Do tenants expect to have leak detection?
- What scattered site can learn from BTR communities
- Handling the overnight shift
- Staffing best practices
- ROI on smart home devices and maintenance
