Who They Are
Citizen Home Solutions is a free utility concierge company with a mission to simplify the utility setup process for residents moving into new homes. They help residents ensure all their utilities—gas, water, electric, TV, internet, security systems, and even moving services—are set up before they move in.
They offer two simple options for residents:
1. Full-Service Assistance: Their team works directly with the resident over the phone to physically set up all their utilities.
2. Self-Service Through Technology: Residents can use their new technology to handle the process themselves. They will be directed to the utility providers’ websites and phone numbers, where they can take care of everything at their convenience.
Key Features of Their Program
• Utility Tracking Dashboard: Property managers can track every step of the utility setup process through their dashboard. Residents are prompted to enter their utility account numbers, and property managers can easily validate that utilities were set up before the resident moves in and receives their keys.
• Co-branded Platform: Their technology integrates seamlessly with property management companies. The site is co-branded with both the property management logo and the company name in the URL, providing a professional and personalized experience for residents.
Revenue-Generating Services
Citizen Home Solutions offers multiple revenue streams for property management companies, including:
• Gas
• Electric
• Internet
• TV
• Phone
• Security systems
• Moving services
Property managers benefit not just from the convenience of their service but also through transparent revenue figures visible in the dashboard.
Industry Leader
Citizen has been a leader in the utility setup industry for over 9 years, consistently helping tenants move into their new homes with ease. Their staff’s communication with residents is fully transparent and tracked in their system, ensuring seamless coordination and an exceptional resident experience.
Address
8330 Lyndon B Johnson Freeway Frontage RdDallas
TX
75243
United States